FAQFrequently Asked Questions

No appointment is necessary.

Walk-ins are always welcome at Out West Veterinary Urgent Care. However, we do recommend calling ahead whenever possible—especially if your pet’s condition is urgent—so we can prepare for your arrival and minimize wait times.

We prioritize cases based on medical need, similar to a human urgent care clinic. Our team will always work to ensure that every pet receives prompt attention and compassionate care.

We treat a wide range of urgent and emergency veterinary conditions for dogs and cats, including:

• Vomiting, diarrhea, or loss of appetite
• Wounds, bites, and lacerations
• Respiratory distress or coughing
• Snake bites and allergic reactions
• Injuries or limping
• Urinary issues
• Eye or ear infections
• Toxin ingestion
• Sudden pain or behavioral changes

We also provide preventive care, including vaccinations, parasite prevention, and microchipping.

If your pet’s condition is life-threatening or requires advanced specialty care, our team will stabilize your pet and coordinate a transfer to a 24-hour emergency or specialty hospital, if needed.

Please bring:

• Any medical records or recent test results (if available)
• Your pet’s current medications or supplements
• A secure leash or carrier to keep your pet safe during check-in

If your regular veterinarian referred you to us, having their contact information helps us send records and updates for seamless follow-up care.

We understand that unexpected veterinary care can be stressful—especially when finances are involved. That’s why we offer a variety of flexible payment options, including:

• Cherry
• CareCredit
• Scratch Pay
• All Pet Credit Card
• Trupanion direct payments
• Debit cards and cash

Checks are not accepted. Our team is happy to help you explore payment options so your pet can receive the care they need without delay.

Our clinic bridges the gap between daytime general practice and 24-hour emergency hospitals.

We provide same‑day care for urgent medical needs—from serious, potentially life‑threatening conditions to problems that can’t wait for a routine appointment but may not require an overnight stay.

Choosing Out West Veterinary Urgent Care means you’ll receive high-quality medicine, transparent communication, and a calm, welcoming environment—without the higher costs or chaos often associated with full emergency hospitals.

Yes, in some cases.

We can hospitalize stable patients overnight for monitoring and continued care. While our clinic is not staffed after hours, we create a customized plan for each patient, including hydration, medication, and comfort measures.

If your pet’s condition requires round-the-clock attention, we’ll arrange a safe and smooth transfer to a 24-hour emergency facility before we close for the night.

When you arrive, our team will perform a triage assessment to determine your pet’s condition and level of urgency. You’ll be informed of the estimated wait time and treatment plan.

Most visits include:

1. A medical evaluation by a veterinarian
2. Diagnostics, such as bloodwork or imaging, if needed
3. A treatment plan with clear communication about options and costs

Our goal is to ensure that you understand your pet’s diagnosis, next steps, and any follow-up care needed.

We primarily treat dogs and cats, though our veterinarians may see other small animals or exotics on a case-by-case basis, depending on the doctor on shift.

Yes.

We understand that saying goodbye to a beloved companion is one of the most difficult decisions a pet owner can make. Our team provides compassionate, private euthanasia services in a calm, respectful environment.

We ensure your pet’s comfort every step of the way and offer guidance on aftercare options, including cremation and memorial keepsakes.

We proudly serve Little Rock and Central Arkansas, including Maumelle, North Little Rock, Benton, Bryant, Conway, Perryville, Hot Springs, and surrounding communities.

Whether you’re searching for an after-hours vet near Little Rock or urgent care for pets in Arkansas, you can trust our experienced, down-to-earth team to provide skilled, compassionate care when your pet needs it most.